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To find out more about the GIN X electric bike, you can easily search for "GIN X e-bike" online. This will bring up numerous YouTube reviews from various influencers, as well as articles in global media outlets that describe the different models within our range of e-bikes. These resources should give you a comprehensive overview of the bike's features and performance.
We know how much you value quality, just like we do! That’s why we’re happy to offer the following warranty coverage: 1 year for the battery, 2 years for the motor/controller, 6 months for mechanical parts including the charger, and 5 years for the frame. Our warranty process is straightforward because we believe in taking great care of our customers.
We are dedicated to offering you a high-quality electric bike while understanding the importance of affordability. As a team of manufacturing professionals since early 2012, we know exactly how to produce a top-notch product at a competitive price. Moreover, despite our premium features, we've significantly reduced our margins to make the GIN X e-bike accessible for you.
The GIN X e-bike is fully compliant with street regulations in the UK, EU, USA, and other countries. We ensure that your GIN X is configured to the legal speed limits of your nation and adheres to local guidelines before shipping it out.
All UK customers will get the shipment directly shipped from our warehouse based in Berkshire. We charge an extra £49 towards delivery (the rest we match on your behalf)! For international customers there is an extra shipping fee of £99 each shipment. The shipping fee to be paid at the time of shipping the bike (when your e-bike carton is ready for shipping). We do not want to impose additional cost to our international customers. Import taxes and VAT are already included in the price of GIN X electric bike. Bike can be collected from Reading (UK) warehouse free of cost while East London warehouse has a small shipping fee of £25 for collection. For our customers the shipping fee is very nominal as we partially contribute the shipping fee, on your behalf, to keep your overall price as low as possible!
We are a British company with storage facilities in Poland, Southeast Asia, and the South of England. For EU customers, we ship from our Polish warehouse, while all other regions are supplied from our UK or Southeast Asia warehouses. UK customers receive their orders directly from our UK warehouse.
We do offer international shipping. Our customer base includes the entire UK, Ireland, the United States, Germany, the Netherlands, France, Italy, Switzerland, Portugal, Cyprus, Ukraine and many other countries.